Virtual Assistant

Verified

$6/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I'm Joseph Galit. I blend tech skills with a human touch, offering real estate virtual assistance and social media management expertise.

Skills & Experience

Skills

Typing Skills 5-10 Years

Customer Support > Chat Support 2-5 Years

Customer Support > Social Media Moderation 6 Months to 1 Year

Customer Support > Technical Support 6 Months to 1 Year

Operations Management Less than 6 Months

Real Estate Virtual Assistant Less than 6 Months

Experience highlights

Operations Manager

Sati8 Technology Solutions Inc. · May/2021 – Present

• Oversaw day-to-day administrative tasks.
• Conducted business meetings, daily huddles, and handled people management,
financial concerns, and technical details (CCTV, product specifications).
• Managed logistics, budget, and allocation.
• Screened and hired applicants, and designated roles.
• Performed on-site checks and reviews per client request.
• Handled project management and direct client contact.

Technical Support Representative

Full Potential BPO · August/2017 – Present

• Provided technical assistance for Swann Security (CCTV).
• Resolved connectivity and technical issues via calls.
• Offered product information and support, attended meetings for product updates, and ensured customer satisfaction.

Community Manager

Gumi Asia PH · April/2016 – Present

• Created social media statement posts.
• Provided recommendations on the timing and content of posts.
• Responded to player queries across all social media platforms (Facebook, Instagram,
Twitter, Google+, Pinterest, etc.).
• Attended meetings to update and clarify information with the team.
• Sent recommendations to clients regarding game improvements.
• Checked and replicated in-game bugs.
• Played the game continuously for familiarization.
• Gathered player data and feedback for game betterm

Game Master, Shift Manager, Assistant Product Manager, Product Manager

Elite Global Sourcing · October/2011 – Present

• Addressed player concerns in-game (Rohan and Seal online) and provided updates
via forums and social media.
• Conducted viral marketing for client products.
• Facilitated and attended client meetings.
• Trained new team members and monitored game balance.
• Collected and relayed player feedback to clients, conducted quality testing, and
ensured client satisfaction with services.

Customer Service Representative

Sitel Philippines · February/2011 – Present

Responded to customer/user concerns via phone.
• Resolved billing, prepaid, and postpaid issues.
• Attended meetings for product updates and innovations.
• Handled sales concerns for T-Mobile UK products and participated in coaching sessions.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In