Customer Service Representative / Virtual Assistant

Hello There! I'm A Seasoned Customer Service Representative With A Wealth Of Experience, Especially In The Realm Of Shopify Dropshipping E-commerce. With More Than A Decade Of Experience In Customer Service, I've Had The Pleasure Of Serving In Various Roles At Qualfon Inc., Including Technical Support Specialist, Email And Chat Support Agent, Quality Assurance Analyst, And Team Leader. During My Time At BJ-Ecom, I Specialized In Providing Top-notch Customer Support Tailored Specifically For Shopify Dropshipping Accounts. My Proficiency Lies In Managing Customer Inquiries, Processing Orders, And Ensuring Seamless Shopping Experiences. I'm Well-versed In Shopify Platform Navigation, Swiftly Resolving Issues, And Building Lasting Customer Relationships. My Approach Is Rooted In Exceptional Customer Support, Backed By My Technical Knowledge And Extensive Experience. I Am Proficient In Multichannel Communication, Handling Inquiries Across Various Platforms, And Ensuring Customer Satisfaction. I've Been So Familiar To Different Kinds Of Tools Like, Zendesk, Re:amaze, Hubspot, Kana, TouchCommerce, And Etc. In Addition To My Expertise In Shopify Dropshipping Operations, I've Contributed Significantly To Improving Operational Efficiency At BuildABody, A New Zealand-based Fitness Gym. My Focus On Enhancing Customer Satisfaction And Retention Has Been A Consistent Theme Throughout My Career.I Am Dedicated To Delivering Exceptional Service And Positive Customer Experiences. The Only Quality That I Can Say That I Am So Proud About Myself Is My Diligence. I Can Work 10 Hours A Day And 7 Days A Week. I Can Finish 200 To 250 Emails A Day. I Am Flexible To Different Time Schedules. I Am A Fast Learner, Goal-oriented, And A Team Player. I Can Be A Good Asset To Your Business So Let's Collaborate To Take Your E-Commerce Endeavors To New Heights!