Skills
Customer service
2-5 Years
Attention to detail
1-2 Years
Scheduling appointments
1-2 Years
Experience highlights
Care Coordinator
MBVA-Total Wound Care
·
April/2024
–
Present
Updating patient charts and handling data entry.
Sending and monitoring insurance verifications/approval
Medical VA
Elevate Medical
·
August/2023
–
Present
It's a company/clinic that deals with patients having Behavioral or Mental Health issues.
Technical Support
TaskUs
·
August/2022
–
Present
Providing assistance to customers regarding the installation, operation, and troubleshooting of their home security systems through phone calls.
Collections Customer Service Rep / Back Office (Hospital Setting)
Tata Consultancy Services
·
July/2021
–
Present
Clearly explaining the reasons behind the overdue balance and addressing any customer inquiries regarding their bill.
Dental Customer Service Representative
Sitel Philippines
·
July/2017
–
Present
Promptly responding to customer’s calls, accurately identifying their needs, and providing information directly.
