Skills
Adobe Photoshop
2-5 Years
MS Office & Google Workspace
5-10 Years
Fleet Supervisor
2-5 Years
Accounting > Xero
1-2 Years
Design > Graphic Design
2-5 Years
SEO
Less than 6 Months
1-2 Years
Adobe Illustrator
1-2 Years
Digital Marketing
Less than 6 Months
Customer Support > Social Media Moderation > Appointment Setter > Graphics Design > Video Editing > Photo Editing
2-5 Years
- Customer Service
5-10 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
5-10 Years
Basic Graphic Design>Canva
2-5 Years
Java Programming
Less than 6 Months
Adobe Photoshop
2-5 Years
Experience highlights
Digital Marketing Assistant
Marketing Sweet
·
January/2024
–
/
Supports digital marketing efforts through email/SMS reminders, SEO data entry, website audits, keyword research, competitor analysis, and GMB post creation for improved campaign effectiveness.
Transport Allocator & Client Service Supervisor
Norman Carriers
·
January/2022
–
Present
Managed container allocation, monthly reporting, quality assurance, and invoicing. Developed Google Sheets systems for automation and led remote client service team managing bookings and client communication.
Outreach Specialist
Peak Outsourcing Company
·
January/2018
–
Present
Identified websites lacking automated chat support and compiled lists of website owners to pitch chat support services for legal and non-legal service offerings.
Chat Analyst
Peak Outsourcing Company
·
January/2017
–
Present
Reviewed chat logs, appended data and insights for clients, ensured accuracy and compliance in customer interactions. Awarded Top 1 Legal ChatOp for January 2017 and May 2018.
Chat Operator
Peak Outsourcing Company
·
January/2017
–
Present
Collected contact information from visitors seeking legal services. Provided non-legal support at higher tier positions. BPO company serving legal service visitors.
