Skills
Time Management
5-10 Years
Attention to detail
5-10 Years
Problem solving
2-5 Years
Conflict Resolution
2-5 Years
Effective Communication
2-5 Years
Experience highlights
E-mail Support
Awesome CX
·
May/2021
–
Present
Skilled in written communication to support customers effectively, offering relevant solutions and maintaining logs of interactions. Ensures prompt responses, protects brand image, maintains positive customer relationships, and responds to emails within set timeframes.
Customer Service Representative
Concentrix
·
September/2020
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Present
Communicate with customers using a problem-solving approach. Ensure understanding of the issue, utilize available resources effectively, escalate problems when needed, and follow through for resolution. Take ownership of challenging customer problems, coordinate billing inquiries, and assist with various issues like package location, returns, and on-time deliveries.
Account Associate
VXI Global Solutions
·
August/2018
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Present
Answer calls, verify information, provide courteous customer service, generate interest in products, address customer inquiries, obtain feedback, update customer databases, and provide solutions to customer problems.
Property Administrator
Ugarit Real Estate
·
October/2014
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Present
Maintain company website, manage customer inquiries, cold calling, document control, tenant communication, lease document editing, advertising, lease preparation, sales support, client meetings coordination. Seeking a job to enhance skills and contribute value. Contact details provided. Work experience includes client relationship maintenance, tenant communication, and lease procedures facilitation.
Beauty Advisor
Impala Cosmetics
·
February/2013
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Present
Sell beauty products, collect payments, recommend products, conduct product demonstrations, maintain stock levels, provide product information to clients, meet sales targets, promote products, and offer free makeovers to customers.
