System Software Engineer

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have been connected to the IT industry for about 15 years, working across various roles as an IT professional.

Skills & Experience

Skills

Office and Administration > Data analysis 5-10 Years

Desktop Support 10+ Years

Experience highlights

System Software Engineer

TTEC Philippines · December/2021 – /

a. In-Charge of Maintaining and Managing the NICE environment of Teletech Care clients worldwide.
b. Performs System checks on NICE Servers (AIR, IC, Application Servers and many more)
c. In-charge of Monthly MS Patching, Service Account password resets, Application Upgrades within the NICE servers.
d. Troubleshoots issues in Voice and Screen Recordings to ensure we meet 99.5% SLA.

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