Chief Billing Officer/Merchant Support/Claims/Fraud Specialist/Technical & Customer Service

I have more than a decade of experience delivering excellent customer service across different industries, including technical, billing, credit card fraud prevention, debit card claims, and merchant support.

I started as a Telemarketer, Customer Service Representative, and Technical Support where I developed strong communication skills. I, then, became a Credit Card Fraud Specialist, Debit Card Claims Specialist, and a Merchant Support, which strengthened my skills to identify discrepancies, and ensure data accuracy.

Most recently, I was a Chief Billing Officer. I handled payment processing, and agreement management with a high level of accuracy, and integrity. I also coordinated with other teams to verify, and resolve payment discrepancies, manage subscriptions, handle accounts payable and receivable requests, and ensure smooth financial workflows.