Skills
Customer Support > Technical Support
2-5 Years
Design > Graphic Design > Canva
2-5 Years
Office and Administration > Calendar Management
1-2 Years
Office and Administration > Data Entry, Attention to detail, Time Management, Customer service, Email Management,Managing
Less than 6 Months
Project Management
Less than 6 Months
Experience highlights
Technical Support
Concentrix
·
November/2020
–
Present
As a Technical Support Specialist at Concentrix for three years, I provided exceptional customer service and technical assistance through email and chat, ensuring prompt and effective issue resolution. I specialized in diagnosing and troubleshooting hardware and software problems, delivering tailored solutions to meet customer needs. My role required maintaining a high level of professionalism and efficiency, which earned me a recognition award for outstanding performance.
