Administrative Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (12 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I've been working in the virtual assistant field for 10 years. I handled and performed different roles.

Skills & Experience

Skills

Coaching 2-5 Years

Computer Proficiency 10+ Years

Data Entry 5-10 Years

Customer Service Rep 5-10 Years

Administrative assistant 5-10 Years

Experience highlights

Administrative Asistant

Novari Collective - Johns Lyng Group · August/2020 – Present

• Update an excel file with actual weekly, monthly, and quarterly profit of company divisions and stylists from Xero. Check billing details and payments of clients in Xero.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing ystems.

General Virtual Assistant

MyOutDesk · August/2017 – Present

• Transaction Coordinator
• Assisted in event planning from concept development through execution ensuring successful outcomes aligning with client expectations.
• Safeguarded sensitive information with discretion when dealing with confidential matters involving clients or company personnel.
• Used differfent CRM tools and Animoto, WordPress, Pixlr, Docusign, Dotloop, Podio, TourFactory, Boomtown, Keller Williams App, MLS, Publisher, MS Office, Office 365, Windows Movie Maker, among other tools

Master ESL Teacher

51Talk · April/2016 – Present

• Educated students in basics of English grammar and conversational speaking.
• Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students" overall communication skills in English.
• Enhanced students" speaking skills through regular practice and focused feedback during conversation sessions.
• Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.

Inside Sale Agent

MyOutDesk · March/2016 – Present

• Lead Generation
• Used several tools like Top Producer, Cole Realty Resources, Landvoice, Rebogateway, Zillow, MLS, IRES, Vortex, Salesdialers, Contactually, Constant Contact.
• Generated new business opportunities by researching potential clients and identifying their unique needs.
• Maintained detailed records of client interactions, ensuring relevant information was easily accessible for future reference.

Team Lead / Supervisor for T-Mobile Account

Teletech Customer Care Management Phils, Inc. · December/2010 – Present

• Develop and coach agents to address areas of opportunities and reinforce good behaviors.
• Monitor performance of agents and provide weekly and monthly evaluations.
• Attend client calls and meetings to ensure alignment and achievement of business goals.
• Handled Customer Care, sales, Financial Care, Activations, and Technical Support.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

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