IT Specialist

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

IT Administrator | Microsoft 365 Administration | IT Support | IT Consultant

Skills & Experience

Skills

Office and Administration > Microsoft 365 2-5 Years

Team Leadership 6 Months to 1 Year

IT Consulting 1-2 Years

Online & Remote Tools 2-5 Years

TICKETING TOOLS 1-2 Years

Experience highlights

Desktop Support Analyst

ConnectOS · September/2023 – /

• Manage user accounts, assign licenses, and add users to appropriate groups.
• Utilize Microsoft Admin Center and Microsoft Intune for device management.
• Configure device categories for Wi-Fi connectivity and security.
• Provide technical advisory to clients on staff device specifications.
• Deploy devices to employees, ensuring proper setup and software installation.
• Track and manage IT assets using AssetPanda to monitor device assignments and defects.
• Handle incident reports and service

IT Specialist

UPWORK · January/2018 – Present

• Provided remote IT support for clients, troubleshooting hardware and software issues.
• Onboarded users by provisioning Windows 365 Cloud PCs, assigning Microsoft 365 licenses, and configuring accounts under pre-defined policies and security groups.
• Managed and supported device configurations via Microsoft 365 Admin Center and Intune.
• Utilized Hyper-V to create and test virtual environments for deployment and configuration validation.
• Provided hardware recommendations for software com

Video Editor

Freelance · January/2017 – /

Skilled in editing video footage using industry-standard software, creating visually appealing and engaging content.

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