Skills
Office and Administration > Microsoft Word
5-10 Years
Microsoft Excel
5-10 Years
Canva
6 Months to 1 Year
Advertising > Facebook Ads
6 Months to 1 Year
Experience highlights
Agent
VXI Global holdings
·
January/2020
–
Present
1.Manage Technical concern and effectively resolve complex issues and insuring client satisfaction at all time.
2.Maintained up-to-date knowledge of product and service changes
3.Provide prompt service to customers while maintaining quality interactions.
4.Reduced average call/chat handling time , ensuring prompt service to customer while maintaining quality interactions.
Branch Operation Specialist
United Coconut Planters Life Assurance Corp. (Cocolife)
·
March/2012
–
Present
1. Underwriting Insurance application and Policy Issuance.
2.Collected, arranged and input information into database system.
3.Manage premium collection , funds and office supplies
4.Generate reports detailing findings and recommendation.
5.Facilitated smoother day-to-day operation by establishing clear guidelines for task prioritization and resources allocation.