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Randolph P.

Customer Service & Data Entry Specialist and Scheduling Coordinator

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced in customer service, data entry, and scheduling, with a strong focus on accuracy and efficiency. Skilled in handling customer inquiries, r

Skills & Experience

Skills

Office and Administration > Microsoft Word 5-10 Years
Microsoft Excel 5-10 Years
Canva 6 Months to 1 Year
Advertising > Facebook Ads 6 Months to 1 Year

Experience highlights

Agent
VXI Global holdings · January/2020 – Present
1.Manage Technical concern and effectively resolve complex issues and insuring client satisfaction at all time.
2.Maintained up-to-date knowledge of product and service changes
3.Provide prompt service to customers while maintaining quality interactions.
4.Reduced average call/chat handling time , ensuring prompt service to customer while maintaining quality interactions.
Branch Operation Specialist
United Coconut Planters Life Assurance Corp. (Cocolife) · March/2012 – Present
1. Underwriting Insurance application and Policy Issuance.
2.Collected, arranged and input information into database system.
3.Manage premium collection , funds and office supplies
4.Generate reports detailing findings and recommendation.
5.Facilitated smoother day-to-day operation by establishing clear guidelines for task prioritization and resources allocation.
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