Appointment Setter

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hardworking and passionate job seeker with years of experience in Customer service. Willing to be trained for any job opportunity.

Skills & Experience

Skills

Customer Support 5-10 Years

customer service representative 5-10 Years

Experience highlights

Front Desk Officer

Alona Northland Resort · June/2013 – Present

• Checked guests in and out of resort, provide invoices, and processed payments either cash or credit cards
• Greeted guests at front desk and engaged in pleasant conversations while guest is waiting.
• Introduced customers to resort amenities with pleasant and helpful demeanor.
• Provided recommendations for local attractions, restaurants, and activities based on guest preferences.
• Resolved guest issues with rooms, reservations or with other facilities with knowledgeable and friendly service.

Reservations Officer

Dumaluan Beach Resort · March/2012 – Present

• Provided exceptional customer service through timely responses to emails and phone calls from potential guests. Can manage more than 20 emails and more than 30 phone calls per shift.
• Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.

Market Researcher

Opinionology · February/2011 – Present

• Conduct Surveys to existing clients using given questionnaires from company.
• Record accurate respondents' answers during interviews for reference.
• Schedules interview appointments with respondents.
• Handled Outbound calls for B2B and B2C accounts

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