Social Media Manager | Virtual Assistant | Customer & Sales Specialist

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Results-driven **Virtual Assistant, Social Media Manager, and Sales & Marketing Specialist** with over **12 years of experience** in customer service, sales, and administrative support. I help businesses streamline operations, improve customer experience, and grow their online presence.

Skilled in **social media management, content creation, Canva graphic design, CapCut video editing, content scheduling, community management, customer support, lead generation, CRM management, email and calendar management, data entry, internet research, appointment setting, and administrative support**. Proficient in **Meta Business Suite, Google Workspace, Microsoft Office, ClickUp, and AI productivity tools**.

I am organized, detail-oriented, proactive, adaptable, and committed to delivering high-quality work, meeting deadlines, and helping businesses increase productivity and achieve measurable results.

Skills & Experience

Skills

Social Media Management 5-10 Years

Sales / Lead Support -Administrative & Organizational Skills-Communication & Customer Support 10+ Years

Experience highlights

Unit Manager

E.L Mandani Marketing Services, Inc. · January/2023 – Present

As a Unit Manager, I led a sales team by recruiting, training, coaching, and motivating members to achieve performance goals. I monitored sales, tracked KPIs, prepared reports, and implemented strategies to drive business growth. I built strong client relationships, resolved customer concerns, ensured compliance with company policies, and coordinated daily operations. I also provided ongoing performance feedback and supported team development to improve productivity and customer satisfaction.

Credit Card Sales Specialist

Bank of the Philippine Islands · June/2014 – Present

As a Credit Card Specialist at BPI, I helped clients find the most suitable credit card for their financial needs and guided them through the application process from start to finish. With over 12 years of experience, I built strong client relationships by providing honest advice, ensuring complete and accurate documentation, and delivering exceptional customer service.

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