Customer Support Specialist

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly dedicated and results-driven Customer Support Specialist with experience in delivering top-notch quality service.

Skills & Experience

Skills

Customer Support > Ecommerce > Amazon? 1-2 Years

Time Management 2-5 Years

Customer Service, Email Management, Microsoft Office literate 5-10 Years

Communication Skills 2-5 Years

Shopify Management 1-2 Years

Accounting > Banking 1-2 Years

Experience highlights

Executive Assistant

SMP Marketing · January/2022 – Present

Receiving orders via email. text or calls, collects payment and deposits checks or cash in bank, managing records for old and new stocks and responding queries via email, text or phone call

Customer Support Specialist

KP Inc. · October/2018 – Present

Front end customer support via Zendesk, Gmail, Slack and
Gorgias, contacting refunds and returns from Shopify Store,
sometimes processing and tracking orders, experience in product searching using Helium from Walmart, Ebay and Amazon, and managing Instagram account, posting and oversee comment

Accounting Staff

RD PAWNSHOP INC. · June/2016 – Present

Processing customers transaction like send out or pay out, attaining customer queries directly or thru phone calls
and text, ensuring pawnable items are genuine

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