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Mardave O.

Specialist / Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Detail-oriented professional with 7+ years of experience in content compliance and technical systems tracking. Seeking a position to leverage my strong analytical skills, process adherence, and quality control background to drive operational excellence. To bring out and harness the best of my potentials for the glory of God and for the benefit of my employer, the community and myself in preparations for the future advancement to the top management.

Skills & Experience

Skills

On The Job Training Less than 6 Months
On The Job Training - Intern 1-2 Years
Maintenance 2-5 Years
Data & Record Management 5-10 Years
Content Moderation (trust and safety) 5-10 Years
Canva (Basic Graphic Design & Presentations) 2-5 Years
AI Tools 1-2 Years
n8n Automation Less than 6 Months

Experience highlights

Virtual Subject Matter Expert (SME) & Content Moderator
WIPRO Philippines · February/2019 – Present

• Team Leader's Assistant: Promoted by 3 different Team Leaders to act as one of the Point of Contact (POC) and policy expert for our team.

• Quality & Accuracy Fixer: Checked our team's quality data and filed successful disputes against wrong audits, which directly pulled up our overall accuracy scores.

• Top-Performing Moderator: Handled a massive daily queue of digital content and data, winning Top Agent multiple times for keeping a 99%+ accuracy rate.

• Canva Graphic Designer: Served as t

Bowling Lane-man
SM Lifestyle Entertainment (SM Seaside Cebu) · October/2015 – Present

• Frontline Customer Desk: Welcomed guests, explained pricing, promoted special packages, and managed inquiries for the bowling, billiards, and karaoke facilities.

• Player Coach & Experience Guide: Taught beginners the basic rules of bowling to help them enjoy the sport and give them the best possible experience.

• Shift Preparation & Maintenance: Managed the morning cleaning and precision oiling of all 16 lanes using industrial equipment, preparing the venue for opening.

DTS Trainee (Facilities Technician)
FUNAI Electric Cebu · May/2014 – Present
Managed facility maintenance schedules and performed building system inspections. Troubleshot electrical, mechanical, and structural issues while ensuring compliance with safety standards.
DTS Trainee (Pre-blocker, Wire Stringer, Taper)
LEAR Corporation · September/2013 – Present
Mastered precision wire harness assembly achieving zero-defect targets. Operated as Pre-blocker and Wire Stringer, mapping complex wiring and ensuring high-quality insulation per specifications.
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