Operations Manager/ Executive Assistant / Telemarketer/ Customer Service Manager-Representative

Verified

$14/hr

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Outline

Looking for Full-Time work (12 hours/day) at $14/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Strong problem-solving abilities, with a focus on continuous improvement. Skilled in managing customer support teams, developing service strategies.

Skills & Experience

Skills

Customer Support > Customer Relationship Management 10+ Years

Cold Calling, Telemarketing, Appointmnet Setting, Sales and Marketing, Virtual Assistance, Customer Service, Lead Qualifying, Technical Support 5-10 Years

Team Mangement 5-10 Years

Virtual assistant, Lead Generation Specialist, Data Entry 2-5 Years

Experience highlights

Appointment Setter/Customer Realtions

The Reno Broker · January/2022 – Present

• Reach out to clients to discuss renovation plans.
• Inquire about the specific area of the house they intend to renovate.
• Set up an appointment for a free quote, coordinating a suitable visit time.

Lead Generation

Skyline Payment System · December/2022 – Present

• Responsible for generating leads through phone calls, social media and emails.
• Collects and evaluates potential sales and opportunities.
• Responsible for prospecting, qualifying potential new clients.
• Leads enrichment.

Executive Assistant

TAB Northern NJ · February/2015 – Present

• Outbound Cold Calls
• Answering Emails
• Setting up meetings for Board Directors
• Lead Generation
• Takes care of companies expenses (Payroll, Monthly Subscription)

Operations Manager - Customer Service Manager

Ingram Toft · April/2015 – Present

• Technical Support- Ring Central issues/Zoho CRM issues/Formsite Mappings
• Case Writing
• Lead Generation
• Meetings with Lenders
• Meetings with CEO, Directors
• Marketing
• Daily/Weekly/Monthly Reports for the whole Department
• Payroll

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