Skills
Customer Support > Technical Support
1-2 Years
Software Engineering
2-5 Years
Experience highlights
Teammate - Merchant and Driver Support for Food Delivery
TaskUs - Fort Excellence
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February/2024
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Present
Assisting the Merchants and the Drivers with their food delivery inquiries, onboarding, account inquiries and app troubleshooting via chat, email and inbound phone calls.
Technical Support for Home Entertainment appliances
Foundever ETON
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March/2023
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Present
Assisting the users for their Home Entertainment inquiries such as troubleshooting, delivery, warranty and product inquiries via inbound phone calls and chat.
Mobility Technical Support for Telecommunications Company
Teleperformance - Mall of Asia
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December/2022
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Present
Provides assistance for customer inquiries with their mobile service provider such as troubleshooting, signal and service status, service promotions and packages and mobile phone inquiries.
Junior Software Engineer for Cloud Based ERP (Netsuite)
LinkMind Apps and Testing Inc.
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January/2020
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Present
A software engineer focused on developing cloud based solutions used for enterprises such as transaction forms, data integrations and processing and more
