Skills
Coaching
5-10 Years
Customer Support
10+ Years
Customer Support > Chat Support
5-10 Years
Customer Support > Email Support
10+ Years
Communication Skills
10+ Years
Quality Assurance
5-10 Years
Leadership and Management Skills
5-10 Years
Marketing > CRM > Salesforce
5-10 Years
Creating Performance Report
5-10 Years
Marketing > CRM > Zendesk
6 Months to 1 Year
Experience highlights
Operations Supervisor
Teleperformance Philippines
·
October/2014
–
Present
Quality Analyst
Teleperformance Philippines
·
July/2012
–
Present
Quality Analyst Coach
Teleperformance Philippines
·
August/2011
–
Present
Customer Service Representative
Teleperformance Philippines
·
April/2001
–
Present
Reservations Agent
Cebu Pacific Airlines
·
November/1997
–
Present