HR, ADMIN, VIRTUAL ASSISTANT, CUSTOMER SERVICE

Verified

$4/hr

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Outline

Looking for Full-Time work (6 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly motivated Virtual Assistant and Customer Support Professional with a strong background in
administration, HR, customer relations and AI-assisted content creation. Skilled in managing schedules, handling
customer communications, creating AI-generated content, video editing and supporting daily business
operations. Proficient in Canva, Capcut, Heygen, ElevenLabs, Gemini, Microsoft Office and various customer
service platforms. Known for being dependable, detail-oriented and proactive, with a passion for helping
businesses improve efficiency and deliver exceptional customer experiences.

Skills & Experience

Skills

Customer Service Representative 6 Months to 1 Year

HR & Administrative Support 1-2 Years

recruiter/human resource 1-2 Years

AI Video editor 6 Months to 1 Year

AI Video Editing (CapCut / AI Tools) 6 Months to 1 Year

Virtual Assistance 6 Months to 1 Year

AI Content Creation 6 Months to 1 Year

Experience highlights

AI VIDEO EDITOR/VIRTUAL ASSISTANT

Podetize (Remote-Part-time) · October/2025 – Present

Produce AI-generated videos using Heygen and Flow.
Edit professional videos using Capcut and Canva.
Generate AI voiceovers using ElevenLabs and GenaiPro.
Develop prompts and AI-assisted content using Gemini and ChatGPT.
Support digital content creation and virtual administrative tasks.
Collaborative with the team to improve workflow efficiency.

CUSTOMER SERVICE REPRESENTATIVE

TTEC Philippines · April/2025 – Present

Handled inbound and outbound customer interactions.
Researched customer concerns and provided effective resolutions.
Utilized CXone and CRM platforms to document customer interactions.
Maintained high customer satisfaction while meeting performance metrics.
Managed multiple tasks in a fast-paced call center environment.

HUMAN RESOURCES STAFF

C.M. Pancho Construction Inc. · March/2019 – Present

Managed employee records and HR documentation.
Assisted with recruitment and interview scheduling.
Posted job openings on online recruitment platforms.
Processed employee resignations, claims and final pay documentation.
Responded to employee concerns regarding benefits and payroll.
Supported HR operations while maintaining confidentiality.

PUBLIC RELATIONS ASSISTANT

Premiere Medical and Cardiovascular Laboratory · July/2017 – Present

Assisted patients and clients with inquiries and concerns.
Managed appoitment scheduling and follow-up communications.
Coordinated with medical staff to resolve customer issues.
Prepared daily operations reports.
Maintained excellent customer service standards.

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