Outline
Looking for Full-Time work (8 hours/day) at $5/hour
High School Diploma
English proficiency Fluent
Professional Summary
Microsoft Excel – Spreadsheets, Data Organization & Basic Formulas
Microsoft Word – Document Creation & Formatting
Microsoft PowerPoint – Presentations & Slide Preparation
Customer Service & Client Support
Email & Communication Management
Administrative & Clerical Support
Data Accuracy & Quality Checking
Problem Solving & Issue Resolution
Order/Account Processing
Records Management
Multitasking & Time Management
BPO Customer Service Operations
Inbound Customer Support
Professional Verbal & Written Communication
Skills & Experience
Skills
Experience highlights
Experienced BPO Customer Support Representative specializing in Business Telecommunications (Telco) accounts, providing comprehensive support to business customers. Skilled in handling billing inquiries, technical troubleshooting, account management, and service-related concerns, while ensuring timely and effective resolutions.
Also experienced in preparing and maintaining team and account performance reports, organizing data, monitoring metrics, and providing accurate updates to support daily
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