Skills
Office and Administration > Organization
1-2 Years
10+ Years
Attention to detail
1-2 Years
Clear Communication
1-2 Years
Security
Less than 6 Months
Customer
Less than 6 Months
Active Listening
1-2 Years
~Data Entry
1-2 Years
- Customer Service
1-2 Years
English Language Proficiency
10+ Years
• Time Management
1-2 Years
Record Keeping
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
1-2 Years
Data Entry / Documentation
1-2 Years
Customer Service / Client Support
1-2 Years
Experience highlights
Customer Service Representative
Teleperformance Philippines
·
August/2025
–
Present
Handled English-only customer support for US-based financial accounts. Assisted with account inquiries, fund transfers, enrollments. Reported fraud and security concerns. Documented interactions and followed compliance policies.
Customer Service Representative / Financial Account Support
Teleperformance Philippines
·
August/2025
–
Present
Provided English-language customer support for U.S.-based financial services accounts, handling Zelle-related concerns, fraud cases, and account security issues with compliance adherence.