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Kaila Jann P.

Virtual Assistant & Administrative Support

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

High School Diploma

English proficiency Fluent

Professional Summary

Reliable Virtual Assistant — good with emails, communication, calendar management, data entry, and basi
c research. Fast learner, detail-oriented, fluent in English. Available full-time and ready to start!

Skills & Experience

Skills

Office and Administration > Organization 1-2 Years
10+ Years
Attention to detail 1-2 Years
Clear Communication 1-2 Years
Security Less than 6 Months
Customer Less than 6 Months
Active Listening 1-2 Years
~Data Entry 1-2 Years
- Customer Service 1-2 Years
English Language Proficiency 10+ Years
• Time Management 1-2 Years
Record Keeping 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years
Data Entry / Documentation 1-2 Years
Customer Service / Client Support 1-2 Years

Experience highlights

Customer Service Representative
Teleperformance Philippines · August/2025 – Present
Handled English-only customer support for US-based financial accounts. Assisted with account inquiries, fund transfers, enrollments. Reported fraud and security concerns. Documented interactions and followed compliance policies.
Customer Service Representative / Financial Account Support
Teleperformance Philippines · August/2025 – Present
Provided English-language customer support for U.S.-based financial services accounts, handling Zelle-related concerns, fraud cases, and account security issues with compliance adherence.
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