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Marksteven B.

Appointment Setter, Customer Service, Data Encoder

Verified
$4/hr

Outline

Looking for Freelance work (6 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

BPO Associate, Customer Service Representative

Skills & Experience

Skills

Customer Support 2-5 Years

Experience highlights

Customer Service Representative
EXL Service Inc. · October/2023 – /
As a Customer Service Representative, you'll assist clients with insurance inquiries, billing inquiries, resolve issues, process claims, and provide product information. Strong communication skills and insurance knowledge are essential for ensuring customer satisfaction.
Customer Service Representative
Teleperformance · March/2021 – Present
Technician Dispatch
Calltek Inc. · September/2021 – Present
Proficient in managing calendars, scheduling technician visit, and organizing files. Ensures all dispatch tasks are handled efficiently to streamline daily operations.
Technical Support Representative
Results CX · November/2019 – Present
Technical support with strong analytical skills to identify issues and provide practical solutions quickly. Capable of handling unexpected challenges with ease.
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