Skills
Customer Support
10+ Years
Office and Administration > Administrative Support
10+ Years
Office and Administration > Operation Management
10+ Years
Office and Administration > Data Entry > Encoding, Microsoft Suites, Google Documents, Chat Support, Inventory, Basic editing, Email
10+ Years
Inbox and calendar management
10+ Years
Experience highlights
Virtual Assistant | Personal Assistant
Sharp Tree Removal
·
June/2026
–
/
Email and Calendar Management Scheduling Appointment Lead Follow Ups
Branch Head
Motortrade Nationwide Corporation
·
January/2019
–
Present
– Managed customer service inquiries across all channels, maintaining positive client relationships and ensuring
every concern was handled professionally, accurately, and in a timely manner.
– Coordinated and maintained calendars, schedules, and appointment bookings for branch leadership and operations
– Led and supervised a 7-member cross-functional team, managing multiple simultaneous tasks while maintaining
high standards of service and accuracy.
Cash Custodian
Motortrade Nationwide Corporation
·
November/2018
–
Present
– Performed accurate data entry and administrative record-keeping for daily financial transactions, maintaining
complete and organized records.
– Supported basic bookkeeping functions including transaction recording and reconciliation, ensuring financial
records were accurate and up to date.
– Maintained confidential client and financial records with a high standard of accuracy and compliance with company
policies
Branch Secretary
Motortrade Nationwide Corporation
·
March/2011
–
Present
– Provided comprehensive administrative support including calendar coordination, appointment scheduling, data
entry, client record management, and correspondence handling.
-Maintained accurate and organized client records, contact details, and service information across internal filing
systems.
-Managed customer service inquiries professionally via email and phone, resolving concerns efficiently and maintaining positive client relationships.