Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Analytical customer service specialist with 10+ years of extensive experience managing a diverse range of tasks to contribute
towards customer growth and organizational success.
® Self starter able to increase revenue by utilizing skills learned through hands on experience and theoretical knowledge to identify
trends, communicate clearly with clients, articulate a point well, evoke a direct response, and exceed targets.
® Exceptional leader who leverages exceptional leadership by coaching, mentoring, and on-boarding 5+ newer recruitment technical writng team members.
® Creative thinker versatile enough to achieve the organizational vision by collaborating with management, preparing recruitment
documents, delivering on commitments, and engaging the client on their pertinent needs.

Skills & Experience

Skills

Customer service 5-10 Years

Technical support 1-2 Years

Data Entry - Encoding 5-10 Years

Applicant Tracking Systems (ATS) 5-10 Years

Recruitment & Applicant Screening 2-5 Years

Experience highlights

Hotel Reservations Executive

G2 Travel · July/2024 – Present

Led the execution of multiple hotel establishment and client coordination for several hotels in Switzerland through email/calls.

Customer Service Representative promoted to Real Time Analyst

TSA Philippines · July/2023 – Present

Upheld and maintained service levels as well as agent productivity requirements for 8+ lines of businesses simultaneously.

Recruitment/Technical Writing Virtual Assistant

Freelance · January/2018 – Present

pplied strong attention to detail, critical thinking skills, and high degree of accountability to drive client recruitment success.

Customer Service Representative

Sitel · July/2013 – Present

Handled a high volume of irate calls (60-70) by empathizing with customers and providing support on how to prevent their checks
being declined in the future.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In