Customer Service Representative, Cold Calling, Social Media Manager

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a dedicated and adaptable professional with experience in customer service, cold calling, and social media management. I managed social media for three years, creating engaging content, handling inquiries, and helping improve audience engagement. As a game streamer, I have developed skills in online communication, content creation, and community engagement. I am also familiar with tools like Canva and CapCut for photo and video editing. I am eager to learn new skills, take on new challenges, and contribute to a company's growth through excellent customer service, creativity, and teamwork.

Skills & Experience

Skills

Attention to detail 2-5 Years

Teamwork and Collaboration 2-5 Years

Data Entry and Record Keeping 2-5 Years

Problem Solving & Conflict Resolution 2-5 Years

Email and Calendar Management 2-5 Years

Verbal and Written Communication 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

Call 2-5 Years

Multitasking & Time Management 2-5 Years

Avaya 2-5 Years

Cold Calling Less than 6 Months

Basic Graphic Design>Canva Less than 6 Months

Google Workspace 2-5 Years

Customer Service / Client Support 2-5 Years

Oracle Cloud Less than 6 Months

Experience highlights

Virtual Assistant (Cold Caller)

Safe Grid Energy · January/2025 – /

Dialing and prospecting using power dialer to call homeowners. Delivering structured scripts to introduce business, explain offers, and generate interest quickly.

Customer Service Representative

Teleperformance · January/2023 – Present

Provided professional customer support, processed orders and applications, resolved complaints, and maintained detailed records of customer interactions.

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