Customer Service, Credit card merchant processing Underwriter and Technical Support

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Associate Degree

English proficiency Conversational

Professional Summary

My ultimate goal is to enhance my skills, deepen my potentials, strengthen and impart my acquired knowledge.

Skills & Experience

Skills

Customer Support 2-5 Years

Customer Support > Active Listening 2-5 Years

Customer Support > Chat Support 2-5 Years

Customer Support > Chat Support > Email > Outbound sales > Inbound sales 2-5 Years

Experience highlights

Account Associate - Comcast/Xfinity

VXI Global Services LLC · August/2024 – Present

Managing billing, troubleshooting, and
retention.

Customer Service Representative

GOVPLUS (EIN PLUS LLC) · March/2024 – Present

Streamlined government-related processes for
customers, tracking their packages, reviewing
and validating their government documents,
and billing and retention

CRM Support Associate and Underwriter

GroovePay LLC · February/2022 – Present

Approval for both Digital and e-Commerce
Marketers.

Project Manager/ Team Leader tier 1 GrooveDigital LLC

Six Eleven Global Services (BPO) · August/2019 – Present

Manage two accounts both Customer Service:
GrooveDigital (Groove.cm) and LaunchCart.

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