Inside Sales Support/ Customer Service Lead/ Property Management Support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have been an experienced Customer Service Associate, Technical Support, and Financial Advisor for 8 years in the Business Process Outsourcing Industry. Studied Hotel and Restaurant Management Major in Tourism. I have developed a skill set such as Detail Oriented Professional, Adaptability to every situation and project goal-oriented, Creative, and always thinking outside the box for better output. ✓ Customer Service Associate (Advisor I) for 2 years, worked at one of the biggest shopping centers in the USA for (Macy's and Bloomingdale's) and Financial Advocate for American Express. ✓ Technical expert for DirecTV, Cricket Prepaid, and BLUE under AT&T for 4 years. ✓ Lead Fulfillment Coordinator for B2B service for various accounts like Google, LinkedIn, Zoom-info, and Amazon many other clients for 2 years. A quality-oriented professional who has been consistently praised as efficient by my co-workers and management. Overall I have consistently demonstrated communication, problem-solving, and service abilities in every aspect of my Customer Service role at my previous company.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Active Listening 5-10 Years

Customer Support > Ecommerce > Amazon? 6 Months to 1 Year

Customer Support > Insurance > Home Insurance 6 Months to 1 Year

Customer Support > Phone Support > English Speaking 5-10 Years

Customer Care 2-5 Years

Safety 2-5 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years

Coordination 2-5 Years

Line Cook 1-2 Years

Any Hospitality skills like housekeeping,food and beverage service ,Care for patients 5-10 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Hospitality Management 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 2-5 Years

Experience highlights

Freelance Virtual Assistant

Upwork and LinkedIn · January/2021 – /

Technical/Sales Support

US Global Tech · March/2020 – Present

Lead Fulfillment Coordinator

DSTD · February/2018 – Present

B2B fulfillment coordination and logistics management

Customer Support/Technical Support

VXI Global Solutions · January/2016 – Present

UBER transport and DirecTV technical support

Customer Care Professional

Convergys · June/2015 – Present

American Express Prepaid Card seasonal support

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