Data Researcher

Verified

$5/hr

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Outline

Looking for Full-Time work (9 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Developed strong communication, problem-solving, and organizational skills

Skills & Experience

Skills

Customer Service Support 10+ Years

Scheduling & Calendar Management 10+ Years

Reporting & Analysis 10+ Years

CRM & Data Management 10+ Years

Outbound Sales Phone/Chat/Email 10+ Years

Retail Sales 10+ Years

Virtual Administrative Support Less than 6 Months

Client Research & Prospecting Less than 6 Months

Account Management 10+ Years

Product Marketing 10+ Years

Cold Calling & Communication Less than 6 Months

Experience highlights

Client Outreach and Administrative Assistant

Thel LLC · June/2024 – Present

• Researched and identified potential clients for targeted outreach • Initiated contact via email, calls, texts, and social media • Scheduled appointments and maintained client communication • Provided daily reminders to support efficient task management • Maintained client databases for accurate recordkeeping • Generated reports to track outreach and engagement efforts

Phone Research Agent

Forbes Advisor · July/2024 – /

Subject Matter Expert/Team Leader

Teleperformance · February/2020 – /

• Provided guidance and support by answering advocate questions about products and processes.
• Managed workflow to ensure client metrics were consistently met.
• Coordinated and managed the team schedule effectively.
• Reporting to senior management on team performance and other critical
metrics.
• Conducted weekly meetings with clients to discuss product updates and
process issues.
• Weekly coaching sessions to advocates to enhance their skills and performance and organized team huddles

Accountant

Red Camia Supermarket · January/2014 – Present

• Managed all accounting transactions and published timely and accurate financial statements.
• Prepared comprehensive budget forecasts to guide financial planning every month.
• Ensured prompt bank payments, maintaining a smooth financial workflow.
• Communicated with agents and vendors to discuss and evaluate new product.

Customer Service Representative

Sutherland Global Services · October/2014 – Present

• Answered inquiries about company products and services with expertise and efficiency.
• Processed orders and transactions, resolved issues and troubleshoot technical problems related to orders.
• Provided callback, email, chat, and phone support to ensure comprehensive customer assistance.

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