Customer Service Representative

Verified

$7/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I set myself apart in customer service through my ability to combine empathy, communication, and problem-solving to deliver a great customer service.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Active Listening 5-10 Years

Communication Skills 5-10 Years

Problem-Solving 5-10 Years

Experience highlights

Customer Care Support ( Email, Chat, and Text)

We Feed Raw Inc. · March/2023 – Present

Pet Food Company
• Answering chats and emails via Gorgias.
• Answering Text via Textline.
• Tracking orders and processing replacement orders via Backoffice tool, contactinfoh.
• Process refunds through Chargebee.
• Communicating with the fulfillment team via contactinfoh and Asana platform.

Customer Support Agent ( Email)

Juniper Creates · November/2022 – Present

• Answering tickets via Zendesk
• Tracking orders, processed refunds through Shopify
• Managed Shopify Store.
• Communicating the supplier through Asana platform.

Customer Service Representative/Social Media Messaging / Retention Specialist

Awesome OS INC. · January/2013 – Present

Accounts handled; Fabletics by Kate Hudson ( contactinfohiddenc Savage X Fenty by Rihanna ( contactinfohidde JustFab ( contactinfohidde ShoeDazzle ( contactinfohiddenco FabKids (contactinfohidde Yitty by Lizzo ( contactinfohiddencontactinfoh

* Fashion Consultant/ Customer Service under Billing, Sales and Retention accounts. I offered a membership to a customer, selling items and collection information for account membership, discussing payments and checking order status.
* Email & Chat Support

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In