Skills
Customer Support
10+ Years
Communication Skills
10+ Years
Team Leadership & Supervision
10+ Years
Medical Services and Patient Care
10+ Years
Organization Skills
10+ Years
Google Suite
5-10 Years
Microsoft Office
5-10 Years
Experience highlights
Clinic Manager
Clinica Prime Cebu, Inc.
·
March/2022
–
Present
Led the end-to-end setup of Clinica Prime as a new primary care clinic, including regulatory
licensing, infrastructure planning, and clinical workflow design.
Drove community outreach and marketing campaigns, increasing patient acquisition by over 70% in the first year.
Built and trained a team of 30+ healthcare professionals and admin staff, fostering a culture of patient-first service and continuous improvement.
Directed daily operations, sales strategy, and performance KPIs.
Covid 19 Vaccination Nurse
USAID
·
July/2021
–
Present
Participated in the government-led COVID-19 vaccination drives.
Educated and guided patients through vaccination procedures.
Ensured proper vaccine storage, documentation, and follow-up.
Branch Head
LH Prime Medical Clinic
·
August/2018
–
Present
Oversaw branch-level operations for a multi-specialty clinic, coordinating diagnostic, outpatient, and administrative units.
Maintained compliance with healthcare standards and internal policies.
Managed patient experience, addressing concerns, and ensuring quality service.
Communicated with internal physicians to guarantee the standard of patient care.
Prepared monthly clinic performance report for the Business Management Team.
Clinic Manager
Discover Chiropractic Clinic
·
February/2011
–
Present
Managed a high-volume chiropractic clinic in Singapore, focused on spinal care.
Streamlined appointment systems, assisted in therapy sessions, and handled administrative tasks.
Received and registered patients into the clinic information system.
Handled phone calls and email inquiries.
Monitored daily transactions and prepared end-of-the-day sales reports.
Clinic Manager
Discover Chiropractic Clinic
·
February/2011
–
Present
Managed a high-volume chiropractic clinic in Singapore, focused on spinal care.
Streamlined appointment systems, assisted in therapy sessions, and handled administrative tasks.
Received and registered patients into the clinic information system.
Handled phone calls and email inquiries.
Monitored daily transactions and prepared end-of-the-day sales reports.