Skills
Cold-calling > Appointment Setting
1-2 Years
Email Management
1-2 Years
Calendar Management
1-2 Years
Experience highlights
Appointment Setter
CleanBizNetwork
·
May/2020
–
Present
●Managing calendars, coordinating schedules, and ensuring all
parties are aware of meeting times and locations.
●Communicating clearly and professionally with clients, prospects, and internal teams to
gather information, confirm appointments, and address any questions or concerns.
●Meticulously track appointments, maintain detailed records, and ensure all information is
updated and readily available.
●Proactively follow up with clients and prospects to confirm appointments.
Technical Support Specialist
ALORICA CORP. (BPO)
·
December/2016
–
Present
● Respond to customer inquiries via phone, email, and chat, diagnosing and resolving technical
issues related to our products and services.
● Identify the root cause of technical issues, utilizing my technical expertise and problem-
solving skills to provide effective solutions.
●Maintain detailed records of customer interactions, technical issues, and resolutions to
improve efficiency and knowledge sharing.
●Continuously learn and stay informed about our products and services, including