Skills
Office and Administration > Data Entry
1-2 Years
Chat/Email Support
5-10 Years
Customer Support > Ecommerce > Shopify > Dropshipping
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Logistics Coordination
2-5 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
CRM Systems
5-10 Years
E-commerce > Shopify > Order Fulfillment
5-10 Years
Customer Support > Claims Handling > Virtual Assistance
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
10+ Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
✔️Marketing > Appointment Setting
2-5 Years
Customer Service > Gorgias > Shopify
5-10 Years
Experience highlights
E-commerceVA / EA/GVA
Custom Clothing NY
·
February/2024
–
Present
Process and fulfill orders, respond to customer queries, communicate with suppliers and couriers, manage calendars and data entry, coordinate with production team on design specs.
Administrative Assistant
Mat Sanders Interiors
·
January/2024
–
Present
Managed customer communication across multiple channels, gathered order requirements and design specs, coordinated with production team, performed data entry and administrative tasks.
Shopify CSR/VA
Rug Emporium
·
January/2020
–
Present
Answered customer inquiries via email and live chat, assisted with order processing and data entry into shipping software, helped set up product listings and inventory management in Shopify.
Appointment Setter
Jake Chambers
·
March/2019
–
Present
Called potential clients to identify interest in products and services, maintained customer records with confidentiality, updated tracking systems, followed up with no-answer leads.
CSR - Appointment Setter
UltimateYou
·
April/2019
–
Present
Called students and professionals to provide educational opportunities, presented program options matching background and financial capabilities, answered program-related inquiries.
