Skills
Office and Administration > Microsoft 365
Less than 6 Months
Office and Administration > Microsoft Excel
Less than 6 Months
E-Commerce > Inventory Management > Quality Control
5-10 Years
5-10 Years
Process improvement
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
logistics coordinator (outbound)
Less than 6 Months
E-Commerce > Amazon > Inventory Management
5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
Less than 6 Months
Production Management
5-10 Years
Cost Estimate > Microsoft Excel
1-2 Years
Google Workspace
Less than 6 Months
SOP Development
5-10 Years
KPI Monitoring
5-10 Years
Experience highlights
Process Supervisor
La Suerte Cigar and Cigarette Factory
·
January/2015
–
Present
Supervised production teams and coordinated daily operations. Managed inventory, documentation, and KPI monitoring. Developed SOPs, led process improvement initiatives, and coordinated with departments to maintain workflow.
Process Control Staff
La Suerte Cigar and Cigarette Factory
·
January/2013
–
Present
Monitored production processes and ensured quality targets. Maintained process records, investigated non-conformities, and coordinated corrective actions. Supported equipment trials and process validation.