Skills
Customer Support > Customer Service > Payment Processing
2-5 Years
Office and Administration
2-5 Years
Office and Administration > Calendar Management > Scheduling
2-5 Years
Design > Graphic Design > Canva, Video editing using Capcut.
1-2 Years
Experience highlights
Customer Service Representative
Teleperformance Philppines
·
October/2021
–
Present
Healthcare Industry, U.S. Based • Managed customer inquiries and resolved issues promptly, ensuring high levels of client satisfaction. • Developed comprehensive knowledge of healthcare products and services to provide accurate information. • Maintained confidentiality and adhered to HIPAA regulations while handling sensitive patient data. • Collaborated with cross-functional teams to improve service delivery and operational efficiency.
Rielena Plaza Hotel and Suites
RELENA
·
January/2021
–
Present
Healthcare Industry, U.S. Based • Managed customer inquiries and resolved issues promptly, ensuring high levels of client satisfaction. • Developed comprehensive knowledge of healthcare products and services to provide accurate information. • Maintained confidentiality and adhered to HIPAA regulations while handling sensitive patient data. • Collaborated with cross-functional teams to improve service delivery and operational efficiency.
