Sales Development Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service & Sales Specialist with 7+ years of experience supporting international clients across BPO and virtual environments, with expertise in logistics and healthcare accounts.

Skills & Experience

Skills

Customer Support > Insurance > Medical Insurance 1-2 Years

Customer Support > Sales Support 2-5 Years

Customer Support > Sales Support > Lead Generation 2-5 Years

E-Commerce > Logistics Management 1-2 Years

Experience highlights

Logistics Transport Customer Service

Buy It Direct · January/2024 – Present

January 2024-February 2025

Managed customer communications for UK logistics operations as a direct client, tracking shipments, resolving delays, processing refunds, and maintaining accurate CRM documentation.

Proactive Sales Agent

Homeaglow · February/2024 – Present

February 2025 - April 2026

Managed up to 200 daily sales leads for a direct client using HubSpot, prioritized high-potential prospects, conducted outbound outreach and scheduled consultations to drive conversions, while maintaining CRM accuracy and pipeline visibility.

Customer Service Associate

Concentrix · March/2023 – Present

Provided technical support for Apple customers, processed refunds, cancellations, and escalations, and ensured compliance by accurately documenting resolutions.

Sales Development Representative

Boldr. · March/2022 – Present

Qualified leads for insurance and healthcare plans, executed outreach campaigns, scheduled appointments, and maintained accurate CRM data to improve pipeline visibility.

Customer Service Representative

TaskUs · February/2021 – Present

Provided multichannel support for DoorDash merchants, customers, and drivers, resolving disputes and coordinating efficient issue resolution.

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