Skills
Accounts Management
10+ Years
SaAs Customer Experience Specialist
10+ Years
Cuatomer Support
10+ Years
Experience highlights
Associate-CS Phone
Sutherland
·
September/2025
–
Present
Inbound Call Management • Issue Resolution & Troubleshooting • De-escalation & Empathy • Account Navigation & Ticketing • Cross Functional Collaboration • Performance Metrics
Area Business Manager
Morning Star Milling Corporation
·
February/2007
–
Present
•Territory Strategy and Growth • Sales & Revenue Management • Key Relationship Building • Market Intelligence
Sales & Marketing Agent
Pilmico-Mauri Foods Corporation
·
September/2003
–
Present
• Campaign Execution • Lead Generation & Prospecting • Content & Collateral Support • Market Research • Sales Conversion • Performance Tracking
Independent Business Manager
Onshore Marketing (Distributor) for URC Grandslam Project
·
November/1998
–
Present
• Strategic Planning • Financial Management • Financial Management • Operation Oversight • Team Leadership • Marketing & Client Relations • Compliance & Governance • Proven Leadership • Business Acumen • Problem-Solving Skills
Sales Representative
Perfect Circle Industrial Supply Corp.
·
March/1997
–
Present
• Lead Generation & Prospecting • Client Consultation • Negotiation & Closing • Relationship Management
