Back to results
Donna M.'s profile photo
Donna M.

Customer Service - Social Media Manager - Real Estate

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated and detail-oriented professional with experience in virtual assistance, customer service, and social media management. A graduate of Bachelor of Science in Nursing (BSN) with strong organizational and problem-solving skills. Proven ability to manage administrative tasks, support customers effectively, and enhance business operations through digital engagement. Passionate about providing excellent service and contributing to a team’s success.

Skills & Experience

Skills

Customer Support > Chat Support 1-2 Years
Customer Support > Email Support 1-2 Years
Office and Administration 1-2 Years
BPO- customer service representative/ Technical support 6 Months to 1 Year
Customer Service Representative Phone/Email 1-2 Years
Cold-calling > Appointment Setting, 1-2 Years

Experience highlights

Email, Chat and Message Coordinator
Zealthy · April/2024 – Present
Provide high-quality customer support through inbound and outbound calls, emails, and messaging platforms for a leading telemedicine company.
Assist patients with inquiries, service navigation, and issue resolution in a timely, empathetic, and professional manner.
Maintain up-to-date knowledge of Zealthy’s programs, services, and healthcare offerings in a fast-paced and dynamic environment.
Navigate multiple systems to manage customer interactions and ensure accurate data handling.
Collaborate w
Customer Service Representative - Email Support Team (VA - Homebased)
Jayride Group · August/2022 – Present
Responsibilities:
Responsible for assisting Jayride travellers via email (and phone, as needed) and for achieving efficient, customer first outcomes while providing best in class customer support to all Jayride customers prior to travel.
Provide fast, accurate, customer centric support to Jayride customers via email prior to travel.
Take ownership of my personal performance to achieve and exceed KPI targets.
Work in conjunction with the Live Phone Fulfilment team.
Private Virtual Assistant
Classy Chic Shop · October/2019 – Present
I help my employer with daily administrative tasks and schedules.
I manage their social media accounts. (Facebook, Youtube and Instagram)
Assisting the customer on sale of our products.
I'm in charge of handling the small details to keep the company moving.
I communicate with my employer on multiple channels, such as email, video messaging, instant messaging, and
phone calls.
I'm organizing my employer’s files, answering emails, arranging meetings and travel plans.
Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In

Create a free account Donna M. · Customer Service - Social Media Manager - Real Estate
Create Free Account