Skills
Customer Support > Chat Support > Amazon > Email Support
2-5 Years
Experience highlights
Customer Sales and Support - Marketing
TL MABUHAY
·
April/2024
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At TL Mabuhay, I worked in Customer Sales and Support, helping clients understand and avail of our services while assisting with inquiries and providing solutions with their concerns. I supported marketing efforts by engaging leads, providing clear information, and ensuring a smooth customer experience.
Customer Support Representative - Chat and Email Support
CAIZ
·
January/2022
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Present
At CAIZ, I delivered efficient chat and email support, assisting customers with inquiries and technical concerns. I focused on clear communication, fast resolution, and maintaining a positive user experience while working closely with internal teams to ensure service quality.
Customer Service Representative - Live Chat Operator
UNIQUANTUM BPO
·
April/2021
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Present
At Uniquantum BPO, I provided responsive and professional customer support through chat and email, resolving inquiries efficiently while maintaining a high level of customer satisfaction. I handled multiple tasks simultaneously, ensuring timely solutions and clear communication in a fast-paced environment.
Amazon Product Researcher Virtual Assistant
MiConnect Business Center
·
November/2019
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Present
As an Amazon Product Researcher, I analyzed market trends, evaluated competitor listings, and identified high-potential products to help maximize sales and profitability. I used tools like Keepa, Jungle Scout, AMZ Calculator, Google Sheet to ensure data-driven decisions and optimize product selection.
