E-commerce VA

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi, I’m Mona Lisa, an E-commerce Virtual Assistant who helps online businesses stay organized, grow, and keep running smoothly. I support store owners with the day-to-day work behind the scenes so they can focus on growing their brand.

What I can help with:
Product listing creation and optimization (titles, descriptions, product details)
Lead generation and appointment setting
Inbox, calendar, and task management
Creative design support for your brand
Organized workflows and accurate, on-time delivery

Tools I use: Trello, GoHighLevel (GHL), Zoom, Google Workspace, Microsoft Word and Excel.

I’m known for being professional, friendly, and reliable. I follow a simple process of understanding your needs, organizing the tasks, completing them accurately, and reviewing everything before it reaches you.

Supporting your business, elevating your success. Let’s work together!

Skills & Experience

Skills

Product Listing & E-Commerce Specialist 5-10 Years

Customer Support > Content Moderation/Management 1-2 Years

Design > Graphic Design 5-10 Years

E-Commerce > Inventory Management 2-5 Years

BPO - Customer Service Representative (CSR) 1-2 Years

Experience highlights

Content Moderator / Data Analyst

Concentrix Daksh Services Philippines Corporation · June/2019 – Present

Reviewed content for travel review platform maintaining quality and authenticity. Identified fake accounts and removed fraudulent policy-violating content while maintaining accuracy with large data volumes.

Customer Support Associate

SITEL Philippines Corporation · April/2018 – Present

Handled customer calls and investigated issues providing timely solutions. Communicated professionally following company procedures to ensure positive customer experience.

Graphic / E-commerce Designer

OP Networks Inc. · January/2015 – Present

Created product visuals and layouts for e-commerce website. Designed promotional and marketing materials including advertisements, brochures, and tarpaulins maintaining consistent visual style.

IT Staff / Graphic / E-commerce Designer

Channel International Enterprises · March/2012 – Present

Created product images and promotional materials for e-commerce and marketing. Managed product database, updated pricing and inventory information, designed marketing materials and website layouts.

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