Skills
Graphic Artist
Less than 6 Months
Human Resource Admin Officer
1-2 Years
Digital Marketing (Content Creation)
Less than 6 Months
Office and Administration - Records
1-2 Years
Social Media & Content Coordination
6 Months to 1 Year
Experience highlights
SOCIAL MEDIA MANAGER/ EXECUTIVE ASSISTANT
Micro-Star Internationals
·
June/2022
–
Present
●Delivered virtual admin support: calendar, email, scheduling, and client communication.
● Handled e-commerce operations, including processing product returns, managing refund requests, and assisting customers with
order-related concerns. Worked with an independent company to manage product listings, coordinate with clients, and negotiate
partnership opportunities with potential suppliers and business partners internationally.
● Created and managed social media content to promote computer PARTS
ADMINISTRATIVE ASSISTANT & HUMAN RESOURCE ADMIN
COMPUTER INDUSTRY
·
June/2022
–
Present
Supported international partnership growth by managing product listings and negotiating opportunities using Project Management Software.
• Utilized Social Media Scheduling tools (Later, Buffer) to manage content for computer peripherals, increasing brand engagement by 15%.
• Maintained 100% accuracy in Data Entry and records management during complex RMA processes and vendor coordination.
HEALTHCARE CUSTOMER SERVICE
BPO INDUSTRY
·
March/2019
–
Present
• Provided empathetic Client Services to seniors regarding insurance coverage, claims, and policy inquiries in a high volume call center.
• Managed sensitive healthcare data with strict confidentiality and compliance, ensuring accurate Data Entry in medical records.
• Supported customer satisfaction goals by delivering clear communication across U.S. and international standards for insurance inquiries.
• Coordinated with internal departments to resolve complex policy disputes.
SALES REPRESENTATIVE
PERSONAL ASSISTANT/ E-COMMERCE
·
January/2019
–
Present
• Managed online sales and promotions for apparel using marketplace tools and Social Media Scheduling to drive business productivity.
• Developed digital marketing strategies and Task Coordination workflows utilizing Google Workspace and Microsoft Office applications.
• Tracked campaign performance and market trends to improve conversion rates by 10% through data-driven insight reporting.
• Supported Remote Operations by streamlining product listings and ad content creation for apparel.